HR Services & Consulting

BRISBANE & GOLD COAST HUMAN RESOURCE SPECIALISTS

Are you having challenges with your team?

Every business wants their team to operate like a streamlined, well-oiled machine. However, this isn’t always the case. It can often be difficult for business owners and managers to best assess the appropriate course of action when it comes to staffing issues.

Fifth Eagle regularly deal with staffing issues including:

Bullying or general harassment in the workplace
Sexual harassment in the workplace
Underperforming or underdelivering teams and/or team members
Disruptive behaviour in the workplace
Sensitive workplace issues

Many of these issues are far more commonplace than most organisations realise. Unfortunately, more often than not, the response is either to ignore the issues and hope they go away or attempt a resolution with the wrong approach and over-complicate the initial issue beyond control.

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Are these challenges impacting the efficiency and productivity of your team?

Here at Fifth Eagle, we understand the importance of productivity in order to run a successful business. When staffing issues arise, the business owner or manager often feels let-down by one or more members of their team.

Unfortunately, this can sometimes result in:

Lost income
Unnecessary costs
Employee claims
Poor workplace culture/morale
Disenfranchised staff
Unmotivated staff
Underperforming team dynamic and cohesion
Underserviced clientele
Overall damage to company reputation

Do you need help to get your team under control again?

Fifth Eagle implement and project manage a wide array of human resource services, to ensure you can make the right decision. This involves a well-planned approach that ultimately minimises risk, saves on cost, and returns your team to optimum performance levels as soon as possible. Our committed HR services include (but are not limited to):

HR Strategy formulation and execution
Legislative compliance
Wage and salary audits
Performance management
Position descriptions and KPIs that align with the overall strategy of the business
Enterprise bargaining agreements
Process automation
Succession planning
Online induction programs
Conflict resolution guidelines
General training and development
Investigation in relation to issues such as poor performance or any form of workplace harassment
Redudancy and exit strategies for staff

Your objective should be to identify and manage these issues before they arise. Call today to book your HR Audit for security and peace of mind.

Do you require assistance with redundancies?

FifthEagle can help your business with the process of staff redundancies. Our focus in this area is to provide you with the advice you need from a legislative and regulatory perspective to ensure the process is handled as efficiently and delicately with minimal disruption to the business.

The value of this approach is that it helps your organisation avoid unfair dismissal claims and removes your exposure to technicalities that can often impact companies that aren’t familiar with the processes involved in making a staff member redundant.

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Do you need a formal workplace investigation?

Sometimes issues happen in the workplace that require an independent investigation to ensure the process and outcomes are compliant and within legislative requirements. FifthEagle can support you with workplace investigations covering areas such as:

Unfair dismissals
Performance management
Harassment or bullying complaints
Work conditions
Health & safety

An investigation forms the basis for any legal issues and provides an unbiased report and recommendation. Undertaking a workplace investigation can help your business avoid an increase in workplace incidents that may result in damaged equipment, injury to staff or a decline in overall productivity.

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Enterprise Bargaining Agreements

An Enterprise Bargaining Agreement (EBA) can sometimes differ significantly from an industry award however might provide “better-off overall” benefits for you and your employees, but how do you negotiate if this is a better arrangement or communicate this to the people in your company?

FifthEagle’s HR expertise can help you through the process and guide you on issues such as an expiry date for the EBA, dispute settlement procedures between you and your employee, and flexibility and consultation terms.

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Having trouble creating the perfect position descriptions and KPIs?

When recruiting and interviewing a job description provides a level playing field in the process by clearly describing the key responsibilities of the position, reporting relationships and work environment. FifthEagle can help with well-structured job descriptions that can also be used in many other ways including job evaluation, performance appraisals, training, development and career planning.

When aligned with key performance indicators (KPI) as a quantifiable metric to ensure employees are working towards the goals of the business, they provide powerful tools to measure performance and outcomes, a process FifthEagle can help you with.

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Are you thinking about the next wave of leaders in your business?

Succession planning is critical to ensuring that your business is always led by the best people. Whether recruiting new leaders for the company or taking family members on board, FifthEagle can help.

Regardless of the industry you operates in you need to be thinking about a continual strategy for leaders in your company who have the talent, personality and motivation to lead the business in the future and FifthEagle can help you identify them and establish the best model from which to move forward.

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Do you want to remove the stress related to uncertainty around your employment obligations?

FifthEagle can help you achieve the peace of mind that comes with knowing that your business is fully compliant and has a high performing team culture. Many business owners and managers find that this in turn gives them the opportunity to work on the business rather than be stuck working in the business.

Our approach is to start with a workplace audit where we focus on ensuring we have a clear understanding of where you want to take your business. The findings from the audit and our discussions will help formulate an action plan, for which we will set quarterly reviews to assess the progress.

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Are you looking to recruit a full-time, part-time or outsourced position?

With decades of collective experience in managing outsourced recruitment, FifthEagle can involve you as much or as little as you would like to be involved in your next hire.

Whether consulting with the business owner to ensure a job ad will attract the right type of candidate, generating a short list, or managing the entire process our service enables a business to save on expense. We can also provide a range of C-suite as a service roles to fill an executive need without the full-time expense.

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Are you thinking about implementing an online induction program?

Succession planning is critical to ensuring that your business is always led by the best people. Whether recruiting new leaders for the company or taking family members on board, FifthEagle can help.

Regardless of the industry you operates in you need to be thinking about a continual strategy for leaders in your company who have the talent, personality and motivation to lead the business in the future and FifthEagle can help you identify them and establish the best model from which to move forward.

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